Privacy Policy

Who we are. This website is operated by Macdonald Mapani, a licensed Texas real estate sales agent sponsored by StepStone Realty, LLC ("we", "us"). Questions: mac@macmapani.com.

What we collect

• What you give us: your name, email and phone number; what you tell our chat assistant or write in a message (for example the area, price range, bedrooms and features you want); call bookings and notes you add.
• Facebook and Instagram messages: when you message our Page or Instagram account, we receive your message and an account ID from Meta. We don't receive your name unless you share it.
• Automatically: which pages of this site you open the chat on, and whether you opened our emails or clicked their links (the time and the link, not your IP address or device).

How we use it. To answer your questions, book and manage calls, send you homes and updates that match what you asked for, follow up on your inquiry, keep records our broker and the Texas Real Estate Commission require, and keep this site safe.

Our chat assistant is AI. The chat on this site and our replies to Facebook and Instagram messages are written by an AI assistant on our behalf. The conversation is recorded so we can follow up and improve answers. You can ask for a person at any time.

Who we share it with. We do not sell your personal information or share it with others for their marketing. We share only what is needed with:

• our sponsoring broker, StepStone Realty, LLC, as required for supervision and records;
• companies that run this service for us, under their own privacy and security terms: Anthropic (AI assistant), Supabase (database), Vercel (website hosting), Resend (email delivery), Google (calendar for booked calls), Meta (Facebook and Instagram messages);
• authorities, when the law requires it.

Text messages. If you agree to receive texts, mobile numbers and text-message consent are never shared with third parties or affiliates for marketing. Reply STOP to opt out or HELP for help. See our Terms.

How long we keep it. Chat and message transcripts are deleted 12 months after your last activity, and your contact record after 24 months with no activity. If we work together on a purchase or sale, records of that transaction are kept 4 years after closing, as Texas real estate rules require. If you unsubscribe, we keep your email address on a do-not-email list so we never email you again.

Your choices

• Unsubscribe using the link in any marketing email.
• See, correct or delete your information: visit macmapani.com/delete-my-data or email mac@macmapani.com. We answer within 30 days.
• Stop chatting at any time; nothing is required to browse the site.

Security. Your information is stored with access controls and encryption provided by our service companies. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

Children. This site is for adults. We don't knowingly collect information from anyone under 18.

Listing information shown on this site comes from the North Texas Real Estate Information Systems (NTREIS) MLS and is deemed reliable but not guaranteed. It is not personal information about you.

Changes. We'll post any change here with a new date. Material changes apply only to information collected after the change.